casas.co.za

Privacy Policy for casas.co.za

Effective Date: October 1, 2023

This Privacy Policy describes how casas.co.za (“we,” “us,” or “our”) collects, uses, shares, and protects your information when you visit our website focused on providing mental health support for the elderly. By using our services, you agree to the collection and use of information in accordance with this policy.

1. What Information is Collected

We collect several types of information from and about users of our website:

Personal Information

This includes information that can identify you as an individual, such as:

  • Name
  • Email Address
  • Phone Number
  • Address

Usage Data

We may also collect information on how you access and use the website. This usage data may include:

  • Your IP address
  • Browser type
  • Pages of our website that you visit
  • The time and date of your visit
  • The time spent on those pages
  • Other diagnostic data

Cookies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How Information is Used

We use the collected information for various purposes, including:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To allow you to participate in interactive features of our website when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our website
  • To monitor the usage of our website
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other services that we offer

3. How Information is Shared with Third Parties

Your information may be shared in the following scenarios:

  • Service Providers: We may employ third-party companies and individuals to facilitate our service (“Service Providers”), provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.
  • Legal Requirements: We may disclose your personal information in the good faith belief that such action is necessary to:
    • Comply with a legal obligation
    • Protect and defend our rights or property
    • Prevent or investigate possible wrongdoing in connection with the service
    • Protect the personal safety of users of the service or the public
    • Protect against legal liability

4. Cookies and Tracking Technologies

Cookies are used to track the activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. We may use the following types of cookies:

  • Session Cookies: We use session cookies to operate our service.
  • Preference Cookies: We use preference cookies to remember your preferences and various settings.
  • Security Cookies: We use security cookies for security purposes.

5. User Rights

As a user, you have the following rights regarding your personal information:

  • Access: You have the right to request copies of your personal data.
  • Correction: You have the right to request that we correct any information you believe is inaccurate.
  • Deletion: You have the right to request that we delete your personal data, under certain conditions.
  • Opt-Out: You have the right to opt-out of marketing communications we send you at any time.

6. Data Retention and Security Measures

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We take reasonable steps to protect the personal data that you provide to us and implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk associated with the processing of your personal information.

7. Compliance with Relevant Laws

We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). You have the right to request information about how your personal data is processed and to request the deletion of your personal data in accordance with these laws.

8. Contact Information for Privacy Inquiries

If you have any questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: +27 21 123 4567
  • Address: 123 Wellness St, Cape Town, South Africa

By using casas.co.za, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website.